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The CTX and DK models of Toshiba do not offer Hospitality features on the phone system itself. Therefore you must purchase an special integration software in order to have these systems perform the desired extension control as well as wakeup calls.
eHospitality offers a cost effective integrated phone solution!
eHospitality has assisted with the management of Toshiba phone system installs at customer sites across Canada and the USA with excellent results regarding the reliability and service of the Toshiba systems. The Toshiba phone systems also offer expanded room extension management that is not available on other phone systems … in particular access can be local only with no 411, 800 only, 0+ only, any combination of them, and of course, unrestricted access. AND it’s all automatic.
eHospitality has also installed these systems with a hospitality voice mail that features the voice mail, InnCTX, and CARS call accounting bundle on a single computer. The SMDI integration from the Toshiba phone systems to the voice mail system streamlines the interaction, as well as provides security for guest mail boxes.
The integration between the DK and CTX phone systems, and InnCTX, provides automated access control during check in, and room moves, based on the payment type on the folio. Additionally, this integration also programs each room phone with the guest name. Check outs turn off the room phone and changes the display from the guest name to room number only. The InnKeeper provides a user report that maintains the current situation for every guest phone.
The InnKeeper systems also features housekeeping tracking that includes “MAID START” and “MAID FINISHED” with time started, time finished, and length of time in the room. The WAKEUP system built into InnKeeper also offers superior wakeup services that include wakeups for entire stay, single wakeup entry for an entire group, and multiple wakeups for the same day …. A great feature for crews.
TOGETHER … Toshiba and eHospitality offer a great Hospitality Front Desk solution.
WHY is the Toshiba CTX 100, or CTX 670, with the InnKeeper Front Desk Software system such a great Hospitality front desk solution?
The answer is quite straight forward!
The Internet based SNMP integration is the first reason. There are 2 reasons that this is important …. First, it is more reliable than the serial based integration normally used on other phone systems … and second, it is also the method used for remote maintenance by your phone service provider.
The guest access management is the second reason this is a great integration. Now you can provide free local service without needing to allow 411 calls, and you can add 800 and 0+ calls to this mix without allowing 1+ or 011+ dialing. Service no other phone system can provide … and InnCTX automates this access control which no other front desk system can.
With 24/7 support. Click here to view the CTX LINK PDF document.
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