E-MAIL MERGES, CONFIRM ATTACH, AND AVAILABILITY ON WEB
The INNKEEPER system features
optional facilities to merge e-mail reservation requests into the INNKEEPER system so that staff do not have to re-enter all of this data to make a reservation that originates on their web site. This data is merged into a new reservation record, but does not actual process a reservation, but forces the staff to manipulate and confirm the resulting reservation, then generate the final reservation record, and produce a confirmation letter with e-mail confirm.INNKEEPER will automatically generate a file for the staff to attach with the "Reply" to the e-mail request. All detail is sent, consistent with the hard copy on site, to the initial e-mail sender, so accuracy and quality are maintained exactly the same as they are for your fax and mailed confirmations. The e-mail confirmation is based on the confirmation # generated by the system.
NOTE: Your web site must contain certain fields in a specified format in order for this merge to operate. The required format will be provided to you so that your web maintainer can accommodate these format requirements.
Another InnKeeper internet utility available for properties is one that enables staff to upload their system generated AVAILABILITY, or ALLOTMENT, to the property's web site, or to e-mail this availability, or room allotment.
This AVAILABILITY html file is created based on thresholds, or percentages, entered by staff for any period (up to a year) that can be e-mailed to a wholesaler, CRS, Corporate customer, convention center, etc. The recipient will receive a fully operational grid on screen and is then able to determine suitable dates, and or availability, based on this file based on their requirements.